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Terms & Conditions

Last updated: June 21, 2026

These Terms and Conditions constitute a legally binding agreement between you ("User") and the operators of the SaaS platform ("The Service", "We", "Us", or "Our"). By accessing, registering for, subscribing to, or using the Service, you agree to be bound by these Terms and Conditions.

If you are using the Service on behalf of a business, partnership, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

If you do not agree with these Terms and Conditions, you should discontinue access to and use of the Service.

1. Description of the Service and Payment Disclaimer

The Service is a software-as-a-service (SaaS) platform designed to assist property owners, landlords, managers, and tenants in maintaining records, managing rooms and occupancies, tracking utility usage, generating bills, and maintaining transaction histories and related information.

Payment Disclaimer

The Service does not act as a bank, financial institution, escrow service, or intermediary for rent payments between tenants and property owners.

Rent and other payments are made directly between users using their preferred payment methods. The Service may provide tools for recording, tracking, and managing payment information, but does not control, guarantee, or assume responsibility for the execution, success, failure, accuracy, or legality of transactions conducted between users.

Accordingly, the Service shall not be responsible for rent defaults, payment disputes, failed transfers, erroneous transactions, or any disagreements arising between tenants, property owners, managers, or other users.

2. Subscriptions, Billing, and Auto-Renewals

  • Subscription Plans: The Service offers subscription plans that may be billed on a monthly or annual basis. Certain annual plans may include promotional discounts or benefits.
  • Per-Building Licensing: Access to the Service is licensed on a per-building basis. Users managing multiple buildings may be required to purchase separate subscriptions for each building.
  • Recurring Billing: Subscription fees are processed through authorized payment partners. By subscribing, users authorize recurring charges using their selected payment method. Unless cancelled before the renewal date, subscriptions may automatically renew at the end of each billing cycle.
  • Pricing Changes: Subscription fees, discounts, and plan features may be modified from time to time. Any changes will apply prospectively and will not affect completed billing periods.
  • No Free Trial: The Service does not currently provide free trial access. Product demonstrations, tutorials, and documentation may be made available before purchase.

3. User Accounts and Responsibilities

Users are responsible for maintaining the confidentiality and security of their accounts, authentication credentials, and active sessions.

By using the Service, users agree to:

  • Provide accurate, complete, and lawful information.
  • Ensure that they possess the necessary rights, permissions, or lawful authority before entering information relating to other individuals.
  • Maintain the security of their accounts and prevent unauthorized access.
  • Comply with all applicable laws and regulations while using the Service.

The Service may be accessed through supported authentication methods made available from time to time. Users remain responsible for all activities conducted through their accounts.

Where information relating to minors or family members is entered into the platform, users are responsible for ensuring that they have obtained any required consent, authorization, or lawful authority.

4. User Consent, Verification, and Government Disclaimers

  • User Responsibilities: Users are responsible for ensuring that they possess the necessary rights, permissions, consents, or lawful authority required to collect, provide, process, and store information relating to tenants, occupants, family members, and other individuals in accordance with applicable laws.
  • No Verification Services: The Service does not independently verify, certify, guarantee, or authenticate the identity, accuracy, creditworthiness, character, conduct, or reliability of tenants, occupants, or other users. Information stored within the platform is based on data provided by users.
  • Government and UIDAI Disclaimer: The Service is a privately operated software platform and is not affiliated with, endorsed by, or associated with the Government of India, the Unique Identification Authority of India (UIDAI), or any government department or public authority. The Service does not access or connect to UIDAI databases, government APIs, or identity verification systems.

5. Prohibited Activities

Users agree not to:

  • Use the Service for any unlawful, fraudulent, harmful, or unauthorized purposes.
  • Submit false, misleading, inaccurate, or unauthorized information relating to tenants, occupants, payments, or other records.
  • Attempt to gain unauthorized access to the Service, its infrastructure, databases, accounts, or related systems.
  • Upload, transmit, or distribute malware, viruses, malicious code, or other harmful technologies.
  • Use the Service to send spam, unsolicited communications, or otherwise misuse messaging and communication features.
  • Interfere with the operation, security, or integrity of the Service.
  • Copy, reproduce, reverse engineer, distribute, or infringe upon the intellectual property rights, trademarks, branding, or proprietary content associated with the Service.

6. Intellectual Property Rights

The Service and all associated content, software, source code, user interfaces, graphics, trademarks, logos, branding, documentation, and other proprietary materials are owned by or licensed to the operators of the Service and are protected by applicable intellectual property laws.

Nothing contained in these Terms grants users any ownership rights in or to the Service or its intellectual property.

Subject to these Terms, users are granted a limited, non-exclusive, revocable, and non-transferable right to access and use the Service solely for its intended purposes.

7. Taxes, GST, and Statutory Charges

Subscription fees and other charges associated with the Service may be subject to applicable taxes, duties, levies, and governmental charges, including Goods and Services Tax (GST), in accordance with Indian laws.

Any applicable taxes or statutory charges will, where required, be calculated and displayed during the checkout or billing process before the completion of a transaction.

Users are responsible for paying all applicable taxes, charges, and fees associated with their use of the Service, except where such obligations are required by law to be borne by the Service.

8. Service Availability Disclaimer

The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we make no representations or warranties regarding the continuous availability, reliability, security, or error-free operation of the Service.

Users acknowledge that interruptions, delays, maintenance activities, updates, network failures, third-party service outages, and other technical issues may occur from time to time.

Accordingly, the Service does not guarantee uninterrupted access and shall not be liable for any indirect, incidental, consequential, or business losses arising from service interruptions, delays, or temporary unavailability beyond our reasonable control.

9. No Professional Advice

The Service and any information, reports, calculations, invoices, records, templates, or other materials made available through the Service are provided solely for informational and record-keeping purposes.

Nothing contained within the Service shall be construed as legal, tax, accounting, financial, regulatory, or professional advice.

Users are solely responsible for ensuring compliance with applicable laws and regulations and should seek advice from qualified legal, accounting, tax, or other professional advisors where appropriate.

10. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate user accounts and access to the Service if we reasonably believe that a user has engaged in fraudulent activities, unauthorized transactions, chargebacks, unlawful conduct, security threats, or violations of these Terms and Conditions.

Where reasonably practicable, users may be provided with prior notice and an opportunity to remedy the violation. However, we may immediately suspend or terminate access without prior notice where necessary to protect the security, integrity, or lawful operation of the Service.

Termination or suspension of an account shall not limit any other rights or remedies available to the Service under applicable laws.

11. Limitation of Liability and Warranty Disclaimer

To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis without any warranties, whether express or implied.

The Service shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, payment disputes, tenant-related disputes, or damages arising from service interruptions, third-party service failures, or circumstances beyond our reasonable control.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by law, the aggregate liability of the Service arising out of or relating to these Terms or the use of the Service shall not exceed the total subscription fees actually paid by the affected user during the twelve (12) months immediately preceding the event giving rise to the claim.

12. Governing Law and Jurisdiction

These Terms and Conditions and any disputes, claims, or controversies arising out of or relating to the Service shall be governed by and construed in accordance with the laws of India.

Subject to applicable laws, the courts having jurisdiction in Indore, Madhya Pradesh, India, shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms and Conditions or the use of the Service.

13. General Provisions

  • Severability: If any provision of these Terms and Conditions is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
  • Entire Agreement: These Terms and Conditions, together with the Privacy Policy and any other policies or guidelines published by the Service, constitute the entire agreement between the user and the Service regarding the use of the platform.
  • Assignment: The Service may assign, transfer, delegate, or otherwise transfer its rights and obligations under these Terms and Conditions in connection with a merger, acquisition, reorganization, or other corporate transaction, subject to applicable laws.

14. Modifications to Terms and Conditions

We may revise, update, or modify these Terms and Conditions from time to time to reflect changes in the Service, applicable laws, business practices, or other operational requirements.

Updated versions of these Terms and Conditions shall become effective upon publication on the Service or as otherwise specified.

Continued access to or use of the Service after the effective date of any modifications constitutes acceptance of the revised Terms and Conditions.

15. Force Majeure and Future Services

  • Force Majeure: Neither party shall be liable for any delay or failure to perform its obligations under these Terms and Conditions due to events beyond its reasonable control, including natural disasters, acts of government, war, terrorism, internet outages, power failures, cyber-attacks, labor disputes, or failures of third-party service providers.
  • Future Services and Features: The Service may introduce new features, products, integrations, or functionalities from time to time. Such features may be subject to additional terms, policies, or guidelines, which shall form part of these Terms and Conditions upon their publication or implementation.

16. Contact Information

If you have any questions, concerns, or requests relating to these Terms and Conditions, you may contact us using the details below:

  • Email: supportpgbuilderss@gmail.com
  • Location: Indore, Madhya Pradesh, India
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